File A Warranty Claim

To file an online claim for a product under warranty, click the File A Claim button below in the appropriate product category to start the warranty claims process. On the following page you will learn about the required steps necessary to file a claim, then follow the easy claim process.

Before You File A Claim Online You Should:

  • Review Your Warranty: You have read your warranty and your Latham product is within the Pro-Rated warranty period.
  • Confirm You Are Covered: Your Latham product has an issue that is covered under warranty.
  • Prepare Your Materials: You have prepared all of the necessary materials to submit your warranty claim.

Once you have reviewed your warranty, confirmed your are covered and you have prepared your materials, then simply click the File A Claim button below in the appropriate product category to start the warranty claims process.

How To File A Warranty Claim

File Your Warranty Claim

Click on the appropriate product(s) below to file a claim on your Latham Pool product.

File A Claim on Vinyl Liners

Vinyl Liners

To file a “Pro-Rated” Vinyl Liner claim, please click the link below.

File a Claim
File A Claim on Safety Covers

Safety Covers

To file a “Pro-Rated” Safety Cover claim, please click the link below.

File A Claim
File A Claim on Steel and Polymer Walls

Steel Wall & Polymer Wall Pools

To file a Steel or Polymer Wall claim, please click the link below.

File A Claim
Latham Steps Warranty

Steps

To file a Step claim, please click the link below.

File A Claim
Latham Spas Warranty

Spas

To file a Spa claim, please click the link below.

File A Claim