File A Warranty Claim On Your Vinyl Liner
To file a warranty claim online please read your warranty and understand what is covered under your terms and conditions. Our product warranties are based on the number of years the product has been in use. There are two periods of time associated with your warranty: Full Warranty Period and Pro-Rated Warranty Period.
Full Warranty Period,
Contact Your Dealer
If your product is in the full warranty period and you believe that you have a warranty issue per the terms and conditions of your warranty, DO NOT contact Latham Pool Products, Inc., instead contact your original retail seller / dealer and they will work with us to review the warranty issue.
Pro-Rated Warranty Period,
File Online with Latham
If your product is in the pro-rated warranty period and you believe that you have a warranty issue per the terms and conditions of your warranty, please review the Warranty Claim Checklist below for the items required to submit a warranty claim online.
Latham Pools Warranty Claims Process
1. Get Ready
Review the checklist below for the photos and other information needed to file a warranty claim.
2. Submit Claim
Fill out the online form providing all the required details of your warranty claim.
Our warranty claims specialist will review the information you’ve provided.
If the warranty claim is approved or invalid, a warranty claims specialist will email you with the results.
Begin Your Warranty Claim Online
Okay, so you have all of your information together and you are ready to file your warranty claim, click the button below to begin the process.