File A Warranty Claim On Your Step
To file a warranty claim online please read your warranty and understand what is covered under your terms and conditions. Thermoplastic Steps come with a Lifetime Warranty on structural cracks. Acrylic Fiberglass Steps come with a 25-Year Warranty on structural cracks, 1-Year Warranty for surface issues like; blisters, map cracking, egg shell cracking.
Latham Pools Warranty Claims Process
1. Get Ready
Review the checklist below for the photos and other information needed to file a warranty claim.
2. Submit Claim
Fill out the online form providing all the required details of your warranty claim.
Our warranty claims specialist will review the information you’ve provided.
If the warranty claim is approved or invalid, a warranty claims specialist will email you with the results.
Begin Your Warranty Claim Online
Okay, so you have all of your information together and you are ready to file your warranty claim, click the button below to begin the process.