File A Warranty Claim On Your Safety Cover

To file a warranty claim online please read your warranty and understand what is covered under your terms and conditions. Our product warranties are based on the number of years the product has been in use.

File Your Pro-Rated Warranty Claim

Below is a list of all the information needed to file a Pro-Rated Warranty Claim for Latham Pool Products. Once you’ve gathered all the information required, scroll to the bottom of the page and begin your warranty claim.

Safety Covers

Manufacturing Defect: Separation of a sewn joint.

Serial number of the Safety Cover, you can find the serial number on the barcode located on the warranty document. If you don’t have your serial number, please follow up with your Dealer / Installer.
Date of Installation and Date you noticed the issue.
Photos of Overview of your swimming pool, photos of separation of a sewn joint to validate your claim.
Copy of Warranty (if available.)
Your contact information, including Email, Phone Number and Home Address.
Dealer / Installer contact information, Phone Number and Home Address.

"*" indicates required fields

Step 1 of 7 - Safety Cover Serial Number

What year did you purchase your safety cover?*

Serial Number*

You can find the serial number on the barcode located on the warranty document. Click here to see an example of a Safety Cover serial number. The serial number is required to enter a claim. If you don’t have your serial number please contact your pool dealer.

Your Name*

First Last

Your Email*

Enter Email Confirm Email

Your Phone*

Your Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Dealer / Installer Name*

Dealer / Installer Phone*

Dealer / Installer Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

I have read & agree to the terms of the Privacy Policy